RETURN AND EXCHANGE POLICY
Click HERE to begin processing your return.
Unworn and unwashed merchandise can be returned within 7 days of your delivered date. JP Stylez Apparel does NOT offer refunds, however, we will offer a store credit. Which you can use towards a future purchase with us. All returns must be submitted via our online returns center.
https://jp-stylez-apparel.myshopify.com/apps/return_prime
Item(s) must be in its original condition. No clearance item(s), No bodysuits, No swimwear, or No accessories will be accepted.
Return shipping fee is responsibility of the customer. We do not provide return shipping labels.
RETURNS PROCESS
Once your return is submitted via our online portal here, it will be in review. After your return is approved you will receive a follow-up email containing instructions for your return. Again we do not offer refunds and we do not accept returns of item(s) that are not in its original state.
Upon receiving your returned item(s) we will inspect it for any defects and or any signs of wear. If we detect that the item(s) have been worn or damaged we reserve the right to deny your return.
Once we have determined that your item(s) are in good condition, you will be emailed with your store credit information. Please allow up to 7 business days (excluding weekends) for your return to be processed and finalized. Due to the volume of orders that we may receive daily, we can not guarantee that your return will be processed on that day that it is received. Once your item(s) are inspected we will be sure to send a store credit via email that can be used towards future purchases.
FINAL SALE ITEMS
Discounted items and items purchased on promotion are NOT eligible for return. They are FINAL SALE. If you used a coupon or purchased an item on clearance, the item is final sale.
Body suits are FINAL SALE due to the delicate nature of the item.
ORDER NOT DELIVERED OR RETURNED TO SENDER
In the event that your order is returned to us as undelivered there will be a 15% restocking fee deducted from your refund. If we issue a refund it will be minus the restocking fee and shipping cost.
Please ensure that your address is correct when you place your order.
By completing a purchase with us you are agreeing to our full return policy.
If you have any questions, please send an email to
ContactUs@Shopjpstylezapparel.com